NATIONWIDE COURIER DELIVERY see delivery charges
We aim to despatch orders within 2 weeks. If there is any delay we will let you know and keep you informed. You will receive an email from us when your order has been despatched.
During extreme weather conditions (very hot, cold or wet) deliveries may be delayed, in which case we will endeavour to let you know what's happening.
Plants are carefully packed in boxes with lots of paper to protect them and stop them moving around in transit. We use an express courier service and you can expect delivery 1-2 days after despatch (2-5 days for Highlands and offshore Islands). We despatch from the Nursery on Monday to Thursdays only so parcels aren't held up at the depot over the weekend.
FREE LOCAL DELIVERY
Orders over £35 to postcodes IP1 to IP8 and CO10 are eligible for our free local delivery service. We will deliver these in person by our own transport.
COLLECT FROM NURSERY - Elmsett, Suffolk IP7 6LZ
You can collect your order if you wish. There is no minimum order value. Please allow 1-3 days for us to prepare your order and wait for us to contact you to let you know when your plants are ready before coming to the nursery. For more information see our Click & Collect page
WE CAN ONLY SHIP TO UK ADDRESSES (excluding Northern Ireland). ALL PLANTS SEEDS AND BULBS EXPORTED FROM THE UK REQUIRE A PHYTOSANITARY CERTIFICATE THE COST OF THIS IS PROHIBITIVE. UNFORTUNATELY BECAUSE NORTHERN IRELAND BORDERS AN EU COUNTRY THERE IS A REQUIREMENT FOR A PHYTOSANITARY CERTIFICATE FOR ANY SHIPMENT. THIS IS TOO COSTLY, WE ARE VERY SORRY BUT WE CAN NO LONGER SHIP PLANTS TO NORTHERN IRELAND. REGARDLESS OF THE IMPORT REGULATIONS OF ANY COUNTRY IT IS THE BRITISH PLANT HEALTH REGULATIONS THAT WE HAVE TO ADHERE TO, SORRY THERE ARE NO EXCEPTIONS UNDER ANY CIRCUMSTANCE.
*We charge carriage at cost. This just covers the courier charge and packaging. We charge a slightly lower rate for orders containing 2 or more plants as we are able to spread these costs over several plants
**You are welcome to contact us for clarification on delivery prices to these areas