Delivery Information

NATIONWIDE COURIER DELIVERY click here for charges

We currently aim to despatch orders within 2 weeks but sometimes have to delay this if plants are too wet or the weather is too cold (for tender plants). If there is any delay we will let you know and keep you informed. You will receive an email from us when your order has been despatched

Plants are carefully packed in boxes with lots of paper to protect them and stop them moving around in transit.  We use an express courier service and you can expect delivery 1-2 days after despatch (2-5 days for Highlands and offshore Islands). We despatch from the Nursery on Monday to Thursdays only so parcels aren't held up at the depot over the weekend.

FREE LOCAL DELIVERY 

Orders over £25 to postcodes IP1 to IP8 and CO10 are eligible for our free local delivery service. We will deliver these in person by our own transport. 

COLLECT FROM NURSERY -Elmsett, Suffolk IP7 6LZ

You can collect your order if you wish. There is no minimum order value. Please allow 1-3 days for us to prepare your order and wait for us to contact you to let you know when your plants are ready before coming to the nursery. Please note that our plant area is not open for general browsing, sorry but it won't be possible for you to look around when you come. For more information see our Click & Collect page  

WE CAN ONLY SHIP TO UK ADDRESSES. ALL PLANTS SENT OUT OF THE UK REQUIRE A PHYTOSANITARY CERTIFICATE THE COST OF THIS IS PROHIBITIVE. UNFORTUNATELY BECAUSE NORTHERN IRELAND BORDERS AN EU COUNTRY THERE IS A REQUIREMENT FOR A PHYTOSANITARY CERTIFICATE FOR ANY SHIPMENT OF PLANTS. THIS IS TOO COSTLY, WE ARE VERY SORRY BUT WE CAN NO LONGER SHIP PLANTS TO NORTHERN IRELAND

*We charge carriage at cost. This just covers the courier charge and packaging. We charge a slightly lower rate for orders containing 2 or more plants as we are able to spread these costs over several plants

By placing an order from Shrubland Nurseries you are deemed to have read and accepted our terms and conditions If you have any questions please contact us